Delivery is arranged after you order: our team will contact you to confirm a date and the delivery fee for your area (Metro Vancouver from $169, small items $25). Qualifying orders over $3,000 are delivered free across Richmond, Burnaby and Vancouver, and you can always pick up free from our Richmond showroom. Most items can be returned within 5 days of delivery for store credit, or refunded less a 15% restocking fee. Custom orders and sale items are final sale. Please report any damage within 48 hours with photos. Furniture is covered by a 1-year warranty, and electrical and motorized parts by 2 years.