Homei Living delivers across Metro Vancouver with our own delivery team and trusted transport carriers. Delivery fees are based on your delivery area and the type of order, and qualifying orders over $3,000 are delivered free across Richmond, Burnaby and Vancouver. You're also welcome to collect your order from our Richmond showroom free of charge.

Delivery Fees

Delivery type	Area	Fee
Small Parcel Delivery	Small items and accessories	$25
Standard Delivery	Richmond	$169
Standard Delivery	Vancouver, Burnaby & New Westminster	$199
Standard Delivery	Surrey, Delta & Coquitlam	$229
Extended Delivery	Port Coquitlam, Port Moody & Langley	$269
Premium Area Delivery	North Vancouver, West Vancouver & White Rock	$299

Free delivery over $3,000: Enjoy free delivery across Richmond, Burnaby and Vancouver on qualifying orders over $3,000.

Outside these areas? Contact us for a quote.

Additional charges may apply for stairs, difficult access, oversized items, waiting time, remote locations, elevator restrictions, or other special delivery requirements. Delivery fees are non-refundable once the delivery has been completed.

How the Delivery Fee Is Charged

The delivery fee isn't charged at online checkout — it shows as "confirmed after your order". Once you've placed your order, our team will contact you to confirm your delivery area, the delivery fee (if any) and a delivery date, and to collect any delivery fee due.

Showroom Pickup

You can choose to collect your order from our showroom at 12620 Bridgeport Rd #150, Richmond, BC V6V 1J4, free of charge. We'll contact you once your order is ready for pickup. The showroom is open Monday to Saturday, 10am to 6pm.

Delivery Timeframes

We'll contact you to book a delivery date once your goods are ready, and we'll give you an estimated timeframe when you order. Special-order and customized items take longer than in-stock items.

Homei Living will use commercially reasonable efforts to deliver within the estimated timeframe, though delays may occasionally occur due to logistics, carrier scheduling, weather, traffic, or other unforeseen circumstances. Smaller items may be delivered without booking an appointment in advance.

Preparing for Delivery

Please make sure your address is accurate, book your building's elevator where required, and clear a path for large furniture items. If a delivery can't be completed because of access issues or because no one is available to receive it, re-delivery or storage charges may apply.

For complete delivery, collection and claims terms, please see our Store Policy.